1. Our People - Sales, installation & support staff. It is the Audio Den staff that sets us apart from the competition. We are dedicated to providing impeccable customer service - before, during and after your purchase.
2. Our Dedication To Customer Satisfaction - Before, during & after the sale. The key to our success is making our customers happy. In fact - We sell happiness. Our goal is to provide you with an audio and video experience unlike anything you've enjoyed before.
3. Our Work Experience - Our collective expertise is unmatched in the industry. The Audio Den staff is comprised of detail-oriented, experienced salesmen, craftsman and installers.
4. Customized Service - We provide products and services tailored to your needs. There is no such thing as a "one size fits all" A/V solution. Instead, Audio Den will customize a system to match your needs and the specifics of your application.
5. Our Equipment Lines - Audio Den only represents manufacturers who reflect our commitment to quality and outstanding performance.
6. Staying Power - We've been in business since 1976 and in 20 years we will still be here. You can rest assured that we will stand behind our work. Our dedication to excellence lasts far beyond the sale.
7. Complete Solutions - We can handle every aspect of your installation, from the pre-wire to the final touches. Audio Den has a talented staff that is skilled at every aspect of the installation. We avoid hiring outside contractors; thereby ensuring your work will be completed to our standards of excellence.
8. Infrastructure - Technical Resources. We have an extensive stock of high quality A/V equipment, cables and accessories - everything you will need to complete your system. In addition, we have a knowledgeable support staff ready to assist you. Audio Den is ready to tackle any situation that arises.
9. Centrally Located On Long Island - From Montauk to Manhattan and beyond. We regularly do custom installations in homes all over Long Island, New York City and New Jersey. We have a fleet of fully loaded service vehicles ready to travel to your house. Our store is conveniently located in Lake Grove and easy to find from whichever direction you are traveling.
10. Avocation - We are audio and video hobbyists ourselves. We really enjoy doing this and it shows. You aren't dealing with an alarm company or home vacuum dealer that also installs A/V solutions. Rather, you are working with Audio Den - a dedicated audio and video custom shop. This is all we do, and we do it well.