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Frequently Asked Questions (FAQs)
Questions about Audio Den
18
What brands does Audio Den represent?
Will Audio Den share the personal information of its customers?
What kind of warranties come with the equipment sold at Audio Den?
Does Audio Den accept trade-ins of used equipment?
What is custom installation?
View all 18
General Equipment Questions
9
Do I need to spend a lot of money to get a high-quality system?
Is there such thing as the “best component” to buy?
I have an old (insert piece of audio equipment here) and it doesn't work any more. Can you guys fix it?
What if I already bought my own equipment; can you still install it?
What is “future-proofing”? It seems to be all the rage.
View all 9
General Technical Questions
5
Can I control all of my gear with one universal remote?
I have a universal remote control that uses macrosand I still have problems. Namely, my TV is ‘On’ but not to the correct input – or I have a picture on my set but no sound. What’s wrong?
Can I control equipment that is hidden or concealed behind cabinet doors?
Will using a surge protector and/or power conditioner improve the performance of my audio and video equipment?
How important of a role do interconnects and speaker cablesplay in the overall performance of my audio and video systems?
Audio Technical Questions
15
Will SACDs play back on my standard CD player?
What is the difference between DVD-audio and SACD?
How is DVD-Audio different from CD? Does DVD-Audio sound better?
Do I need special speakers for SACD?
Can my DVD-Video player, CD player or PC play DVD-Audio discs?
View all 15
Video Technical Questions
8
What is HDTV? Can I watch HDTV programming on my digital TV?
Is digital projection reallybetter than film projection?
What is DLP™ technology and how does it work?
What is the difference between DLP™ technology and DLP Cinema™ technology?
What Ultra HD/4k? Do I need it?
View all 8
Online Sales Questions
4
Does Audio Den sell products online?
Can I return an item I’ve purchased?
Why are only some things available for purchase while other things are not?
Something is wrong. Who can I talk to?
LED and CFL Lighting Questions
3
What is the "Light Bulb Law?"
Can I dim LED and CFL Bulbs like I did in the "old days"?
Are all LEDs and CFLs dimmable?
Smart Home Questions
7
How does a Smarthome work?
Does Home Automation Only Work Inside My Home?
Will Home Automation Save Me Money?
What can I automate?
What is e-health/home health/telemedicine? How does it relate to my home?
View all 7
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