I cannot connect my Apple Device or tablet to my home network : Resources

I cannot connect my Apple Device or tablet to my home network Print

Modified on: Sun, 25 May, 2014 at 5:23 PM

Symptoms:

Device states "no available networks" or fails to connect to the internet without cellular signal

Solution:

Ensure computer on same network can access the internet. If it is unable to, see "I cannot connect my PC or Mac to the Internet"
On the Apple Device, go to Settings > Wi-Fi and select the home network. A check will appear next to the network when successfully connected.
If still unable to connect, select the "i" or "right arrow" to access network settings. Touch Forget this Network.
Attempt to connect to the network again, go to Settings > Wi-Fi and select the home network. A check will appear next to the network when successfully connected.
If still failing to connect, a problem may exist with the device. Please contact us for further help.

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